Privacy Policy

Your Privacy Matters

At Ikonix Business Solutions and https://www.ikonixbusiness.solutions/, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. 

Our Legal Obligations and Voluntary Standards

As a small business, although we are not legally required to comply with the Australian Privacy Principles as defined by the Privacy Act 1988 (Cth), we voluntarily adopt these standards to guide how we collect, use, store and protect your personal information. Ikonix Business Solutions does this because we respect the privacy and confidentiality of the information provided by you.

How You Can Manage Your Information

You may request access to the personal information that we hold about you, request corrections, or withdraw consent for certain uses. Please email us at hello@ikonixbusiness.solutions for assistance. 

Storage and Security of Your Information

We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product or service order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with Ikonix Business Solutions customer support or queries.

How We Use Personal Information

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned as soon as possible.

When We Disclose Your Information

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect Ikonix Business Solutions, copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).

Protection and Confidentiality of Your Personal Data

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. 

Overseas Service Providers

Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Use of Non-Personal Information

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. Where you provide non-personal or unsolicited information, we may use this content in a de-identified format to improve our services or communications, without any obligation of confidentiality. 

Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing or marketing products.

Use of Cookies

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of a website. 

You can manage your cookie preferences at any time through your browser settings. 

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Disclosure of Your Information

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Ikonix Business Solutions may use your Personal Data to protect the rights, property or safety of Ikonix Business Solutions, its customers or third parties.

Finally, if there is a change of control in one of our businesses (whether by merger, sale, or otherwise), or a sale or transfer of its assets, customer information, which may include your Personal Data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. And finally we would only disclose your information in good faith and where required by any of the above circumstances.

Third Parties and Data Sharing

Ikonix Business Solutions does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Ikonix Business Solutions, its customers or third parties or if required by law.

We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

Security

Ikonix Business Solutions strives to ensure the security, integrity and privacy of personal information submitted to our website, and periodically updates its security measures in light of current technologies. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers. 

Technology Partners and External Links

Our website may contain links to third-party websites, including those of our trusted Technology Partners. These links are provided for your convenience and may direct you to platforms offering products or services we recommend.

We may receive a referral benefit, affiliate commission, or partnership incentive if you choose to engage with these third-party offerings through our website. However, we only feature partners whose solutions we genuinely believe offer value and relevance to our clients.

Please be aware that while we may promote their services, these third-party websites are governed by their own privacy policies and terms. Ikonix Business Solutions is not responsible for the privacy practices or content of external sites. We encourage you to read the privacy statements of every site you visit, especially when providing personal or financial information.

This Privacy Statement applies solely to information collected by Ikonix Business Solutions via our own website.

You can view a full list of our Technology Partners here

Changes to this Policy

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, at our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

Contact Details

If you have any questions, concerns, or would like to update your personal information, please contact Ikonix Business Solutions ABN 46 727 163 805 at hello@ikonixbusiness.solutions.

Liability is limited by a scheme approved under Professional Standards Legislation.